Terms of Service

Welcome to our platform. By accessing or using our services, you agree to be bound by these terms of service and our privacy policy.

1. Registration and Access

You must be at least 13 years old to use Study Laboratory. If you are under 18, you must have your parent or legal guardian's permission to use Study Laboratory. If you use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf. You must provide accurate and complete information to register for an account. You may not make your access credentials or account available to others outside your organization, and you are responsible for all activities that occur using your credentials.

2. Usage Requirements

(a) Use of Services. You may access, and we grant you a non-exclusive right to use, Study Laboratory in accordance with these Terms. You will comply with these Terms and all applicable laws when using Study Laboratory. We and our affiliates own all rights, title, and interest in and to Study Laboratory.

(b) Feedback. We appreciate feedback, comments, ideas, proposals, and suggestions for improvements. If you provide any of these things, we may use it without restriction or compensation to you.

(c) Restrictions. You may not (i) use Study Laboratory in a way that infringes, misappropriates or violates any person's rights; (ii) reverse assemble, reverse compile, decompile, translate or otherwise attempt to discover the source code or underlying components of Study Laboratory (except to the extent such restrictions are contrary to applicable law); (iii) use Study Laboratory to develop foundation models or other large scale models that compete with Study Laboratory; (iv) use any method to extract data from Study Laboratory, including web scraping, web harvesting, or web data extraction methods, other than as permitted; (v) represent that output from Study Laboratory was human-generated when it is not; or (vi) buy, sell, or transfer account credits without our prior consent. You will comply with any rate limits and other requirements in our documentation. You may use Study lab only in geographies currently supported by Study Laboratory.

(d) Third-Party Services. Any third party software, services, or other products you use in connection with Study Laboratory are subject to their own terms, and we are not responsible for third party products.

3. Content

(a) Your Content. You may provide input to Study Laboratory ("Input"), and receive output generated and returned by Study Laboratory based on the Input ("Output"). Input and Output are collectively "Content." As between the parties and to the extent permitted by applicable law, you own all Input, and subject to your compliance with these Terms, Study Laboratory hereby assigns to you all its right, title and interest in and to Output. Study Laboratory may use Content as necessary to provide and maintain the Services, comply with applicable law, and enforce our policies. You are responsible for Content, including for ensuring that it does not violate any applicable law or these Terms.

(b) Similarity of Content. Due to the nature of machine learning, Output may not be unique across users and Study Laboratory may generate the same or similar output for Study Laboratory or a third party. For example, you may provide input to a model such as "What color is the sky?" and receive output such as "The sky is blue." Other users may also ask similar questions and receive the same response. Responses that are requested by and generated for other users are not considered your Content.

4. Fees and Payments

(a) Subscription Plans. We use a subscription payment method for our services. We offer a Free plan (which could be frozen or cancelled at any time) and paid plans. The user can cancel the subscription at any time. There are no reimbursements. When a user cancels a subscription but keeps their account open, they can use the services provided by their subscription plan until the expiration date. If the user deletes the account, the subscription is automatically terminated. If there is a problem with the payment of the subscription, its status will automatically change to the 'free' subscription.

(b) Taxes. Unless otherwise stated, Fees do not include federal, state, local, and foreign taxes, duties, and other similar assessments ("Taxes"). You are responsible for all Taxes associated with your purchase, excluding Taxes based on our net income, and we may invoice you for such Taxes. You agree to timely pay such Taxes and provide us with documentation showing the payment, or additional evidence that we may reasonably require. Study Laboratory uses the name and address in your account registration as the place of supply for tax purposes, so you must keep this information accurate and up-to-date.

(c) Price Changes. We reserve the right to adjust and modify the prices of subscriptions at our sole discretion without providing any notice. Price changes will not affect the subscription fees for the current billing period. The introduction of new fees may be applicable to your account after the effective date of these changes. Your use of our services following these changes indicates your acceptance of these new prices. If you disagree with our updated terms, your option is to discontinue the use of our services and cancel your account.

5. Confidentiality, Security, and Data Protection

(a) Confidentiality. You may be given access to Confidential Information of Study Laboratory, its affiliates, and other third parties. You may use Confidential Information only as needed to use the Services as permitted under these Terms. You may not disclose Confidential Information to any third party, and you will protect Confidential Information in the same manner that you protect your own confidential information of a similar nature, using at least reasonable care. Confidential Information means nonpublic information that Study Laboratory or its affiliates or third parties designate as confidential or should reasonably be considered confidential under the circumstances, including software, specifications, and other nonpublic business information. Confidential Information does not include information that: (i) is or becomes generally available to the public through no fault of yours; (ii) you already possess without any confidentiality obligations when you received it under these Terms; (iii) is rightfully disclosed to you by a third party without any confidentiality obligations; or (iv) you independently developed without using Confidential Information. You may disclose Confidential Information when required by law or the valid order of a court or other governmental authority if you give reasonable prior written notice to Study Laboratory and use reasonable efforts to limit the scope of disclosure, including assisting us with challenging the disclosure requirement, in each case where possible.

(b) Security. You must implement reasonable and appropriate measures designed to help secure your access to and use of the Services. If you discover any vulnerabilities or breaches related to your use of the Services, you must promptly contact Study Laboratory and provide details of the vulnerability or breach.

(c) Processing of Personal Data. If your use of the Services involves the processing of personal data, you must provide legally adequate privacy notices and obtain necessary consents for the processing of such data, and you represent to us that you are processing such data in accordance with applicable law.

6. Term and Termination

(a) Termination. These Terms become active when you first use the Services and remain in effect until terminated. You have the option to terminate these Terms at any time for any reason by discontinuing the use of the Services and Content. We reserve the right to terminate these Terms at our discretion. Upon termination, you will be able to utilize any remaining subscription until its expiration date, but you will not be permitted to purchase additional subscriptions. In case of termination due to a violation of Sections 2 (Usage Requirements), 5 (Confidentiality, Security and Data Protection), 8 (Dispute Resolution), or 9 (General Terms), necessary compliance with laws or government requests, or changes in relationships with third-party technology providers beyond our control, you will forfeit the right to use your remaining subscription. Your ongoing obligations under these Terms or any liabilities incurred during your time of use will survive any termination.

(b) Effect on Termination. Upon termination, you will stop using the Services and you will promptly return or, if instructed by us, destroy any Confidential Information. The sections of these Terms which by their nature should survive termination or expiration should survive, including but not limited to Sections 3, 5–8.

7. Indemnification; Disclaimer of Warranties; Limitations on Liability

(a) Indemnity. You will defend, indemnify, and hold harmless us, our affiliates, and our personnel, from and against any claims, losses, and expenses (including attorneys' fees) arising from or relating to your use of the Services, including your Content, products, or services you develop or offer in connection with the Services, and your breach of these Terms or violation of applicable law.

(b) Disclaimer. THE SERVICES ARE PROVIDED "AS IS." EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) WITH RESPECT TO THE SERVICES AND DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR-FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.

(c) Limitations of Liability. NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Dispute Resolution

YOU AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS:

(a) MANDATORY ARBITRATION. You and Study Laboratory agree to resolve any claims relating to these Terms or our Services through final and binding arbitration, except that you have the right to opt out of these arbitration terms, and future changes to these arbitration terms, by requesting it via email to legal@studylaboratory.com within 30 days of agreeing to these arbitration terms or the relevant changes.

(b) Informal Dispute Resolution. We would like to understand and try to address your concerns prior to formal legal action. Before filing a claim against Study Laboratory, you agree to try to resolve the dispute informally by sending us notice at admin@studylaboratory.com of your name, a description of the dispute, and the relief you seek. If we are unable to resolve a dispute within 60 days, you may bring a formal proceeding. Any statute of limitations will be tolled during the 60-day resolution process.

(c) Arbitration Forum. Either party may commence binding arbitration through ADR Services, an alternative dispute resolution provider. The parties will pay equal shares of the arbitration fees. If the arbitrator finds that you cannot afford to pay the arbitration fees and cannot obtain a waiver, Study Laboratory will pay them for you. Study Laboratory will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.

(d) Arbitration Procedures. The arbitration will be conducted by telephone, based on written submissions, video conference, or in person in Montreal, Canada or at another mutually agreed location. The arbitration will be conducted by a sole arbitrator by ADR Services under its then-prevailing rules. All issues are for the arbitrator to decide, including but not limited to issues relating to the scope, enforceability, and arbitrability of this Section. The amount of any settlement offer will not be disclosed to the arbitrator by either party until after the arbitrator determines the final award, if any.

(e) Exceptions. This arbitration clause does not require arbitration of the following claims: (i) individual claims brought in small claims court; and (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Services or intellectual property infringement.

(f) NO CLASS ACTIONS. Disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed. If for any reason a dispute proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding, or counterclaim. This does not prevent either party from participating in a class-wide settlement of claims.

(g) Severability. If any part of this Section 8 is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class or representative arbitration, this Section 8 will be unenforceable in its entirety. Nothing in this Section will be deemed to waive or otherwise limit the right to seek public injunctive relief or any other non-waivable right, pending a ruling on the substance of such claim from the arbitrator.

9. General Terms

(a) Relationship of the Parties. These Terms do not create a partnership, joint venture or agency relationship between you and Study Laboratory or any of Study Laboratory's affiliates. Study Laboratory and you are independent contractors and neither party will have the power to bind the other or to incur obligations on the other's behalf without the other party's prior written consent.

(b) Use of Brands. You may not use Study Laboratory's or any of its affiliates' names, logos, or trademarks, without our prior written consent.

(c) Canadian Federal Agency Entities. The Services were developed solely at private expense and are commercial computer software and related documentation within the meaning of the applicable Canadian Federal Acquisition Regulation and agency supplements thereto.

(d) Assignment and Delegation. You may not assign or delegate any rights or obligations under these Terms, including in connection with a change of control. Any purported assignment and delegation shall be null and void. We may assign these Terms in connection with a merger, acquisition or sale of all or substantially all of our assets, or to any affiliate or as part of a corporate reorganization.

(e) Modifications. We reserve the right to amend these Terms from time to time without prior notice. The updated version of these Terms will be posted on the website, and changes may take effect immediately. We will not be liable to provide any in-product notifications or to email the address associated with your account regarding these updates. Your continued use of the Service following the posting of any amended Terms signifies your acceptance of any such changes. It is your responsibility to review the Terms periodically to stay informed of any updates.

(f) Notices. All notices will be in writing. We may notify you using the registration information you provided or the email address associated with your use of the Services. Service will be deemed given on the date of receipt if delivered by email. Attn: admin@studylaboratory.com.

(g) Waiver and Severability. If you do not comply with these Terms, and Study Laboratory does not take action right away, this does not mean Study Laboratory is giving up any of our rights. Except as provided in Section 8, if any part of these Terms is determined to be invalid or unenforceable by a court of competent jurisdiction, that term will be enforced to the maximum extent permissible and it will not affect the enforceability of any other terms.

(h) Export Controls. The Services may not be used in or for the benefit of, exported, or re-exported (a) into any Embargoed Countries (collectively, the "Embargoed Countries") or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals, any other restricted party lists (existing now or in the future) identified by the Office of Foreign Asset Control, or the U.S. Department of Commerce Denied Persons List or Entity List, or any other restricted party lists. You represent and warrant that you are not located in any Embargoed Countries and not on any such restricted party lists. You must comply with all applicable laws related to Embargoed Countries or Restricted Party Lists, including any requirements or obligations to know your end users directly.

(i) Equitable Remedies. You acknowledge that if you violate or breach these Terms, it may cause irreparable harm to Study Laboratory and its affiliates, and Study Laboratory shall have the right to seek injunctive relief against you in addition to any other legal remedies.

(j) Entire Agreement. These Terms and any policies incorporated in these Terms contain the entire agreement between you and Study Laboratory regarding the use of the Services and, other than any Service specific terms of use or any applicable enterprise agreements, supersedes any prior or contemporaneous agreements, communications, or understandings between you and Study Laboratory on that subject.

(k) Jurisdiction, Venue and Choice of Law. These Terms will be governed by the laws of the Province of Quebec, excluding Quebec's conflicts of law rules or principles. Except as provided in the "Dispute Resolution" section, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of Montreal, Quebec, Canada.